Author Topic: Unable to send Email to sales@nirtec.com  (Read 698 times)

Macktek

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Unable to send Email to sales@nirtec.com
« on: January 05, 2022, 08:28:07 AM »
I was trying to send an Email Quote back to Nirtec: sales@nirtec.com
This was using the "reply button"... I got an email back saying:
  sales@nirtec.com
    Unrouteable address

I contacted my Email Hosting Service and the support Tech said this:
The domain nirtec.com has no MX record, so it's not able to receive email.
They checked Google and a couple of other services that have those records.

Not sure how you can fix that, but I thought it would be important to let you know somehow.
Sincerely,
Marc





EasyPLC_Master

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Re: Unable to send Email to sales@nirtec.com
« Reply #1 on: January 05, 2022, 01:05:13 PM »
Very strange! no other users have reported this kind of problem.
Anyway thanks for the info, I will investigate!

EasyPLC_Master

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Re: Unable to send Email to sales@nirtec.com
« Reply #2 on: January 05, 2022, 04:40:22 PM »
Hi  Marc

After some checks, is sure the nirtec domain has the MX records, this can be checked with tools like https://intodns.com or https://www.whatsmydns.net/#MX/
My hosting service company informs me yesterday there was a network incident in the data center that took a few hours, maybe the problem was there.

Thanks anyway for the warning.

Macktek

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Re: Unable to send Email to sales@nirtec.com [Solved]?
« Reply #3 on: January 05, 2022, 10:22:57 PM »
It looks like the problem has resolved, and I am able to send emails to you domain again.
Thanks for looking into it. I guess they had some sort of internal issue.
« Last Edit: January 05, 2022, 10:24:41 PM by Macktek »